Event Rental Process
We try to keep things simple. Here’s how it works!
Step 01.
BUILD A WISH LIST
Add items to your wish list by selecting products on our site here and then fill out the form to request a quote.
When filling out the quote request, you can decide if you would like to pick up the order yourself (small items only) or have our team deliver the items and pick them up.
No 02.
GET THE QUOTE
Within 24-48 business hours the Cedar & Pine team will email you a quote and booking information.
We recommend checking your spam and contacting us if you don’t receive anything.
Review your quote and email us if you want to make any changes or have any questions.
No 03.
BOOK YOUR ORDER
After we have confirmed your venue and order details, click the “ready to book” button on the invoice we sent you. This will take you to our contract which will allow you to fill in your desired delivery and pickup times, and submit other important information about your event. When you complete the contract, we will send you a confirmation of your order within 24 hours. Our entire process is completed online for your convenience.
No 04.
MAKE A PAYMENT
If your order is over our $350 payment minimum (before delivery fees), 25% of your total order is due at the time of booking. This non-refundable payment will apply to your final balance.
If your order is under our $350 payment minimum, full payment is due at the time of booking.
All of our available payment options can be found here.
No 05.
ORDER ADJUSTMENTS
You have until 2 weeks before your event date to make changes and adjustments to your order. Any time you need to make a change, reach out to the Cedar & Pine team via email and we will be happy to help!
Our full terms and order adjustment information can be found in our contract when booking.
No 06.
GET YOUR RENTAL ITEMS
DELIVERY ORDERS:
On the day scheduled delivery day, the Cedar & Pine team will arrive and set up your items. This includes assembling tables, setting up lounge spaces, placing chairs, and placement of everything based on your layout or diagram. After the event, either the same night or the next day, our team will return to take everything down.
PICKUP ORDERS:
You will have up to 2 days before your event date to pickup your order. Our team will send you pick up instructions for your scheduled pick up date.
Let's GET PLANNING!
Please select your products in our rentals section here and then proceed to the “Get A Quote” page to submit your request.